PRIVACY POLICY FOR BISINEST

Effective Date: 03-06-2026

Welcome to BisiNest (“we,” “our,” “us”), accessible at www.bisinest.com. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use our website, mobile applications, services, and marketplace platform.

WHO WE ARE

BisiNest is a multi-vendor e-commerce marketplace that connects buyers and sellers through a secure online platform, enabling users to buy, sell, and promote products and services.

By accessing or using BisiNest, you consent to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

Personal Information

When you create an account, place an order, become a vendor, or contact us, we may collect:

Full Name
Email Address
Phone Number
Delivery Address
Billing Address
Business Name (for vendors)
Bank Account Details (for vendor payouts)
Government-issued Identification (for vendor verification)
Profile Photo (optional)

Transaction Information

We may collect:

Order History
Payment Records
Refund Information
Delivery Details
Product Reviews and Ratings

Technical Information

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Cookies and Tracking Information
Location Data (where permitted)

HOW WE USE YOUR INFORMATION

We use your information to:

Account Management

Create and manage user accounts
Verify user identities
Facilitate vendor registration

Order Processing

Process purchases
Confirm transactions
Coordinate deliveries
Handle refunds and returns

Customer Support

Respond to inquiries
Resolve disputes
Provide technical assistance

Security & Fraud Prevention

Detect suspicious activities
Prevent unauthorized access
Investigate fraud and policy violations

Platform Improvement

Analyze website performance
Improve user experience
Develop new features and services

Marketing & Communications

Send newsletters
Notify users about promotions
Inform users about updates and changes

Users may opt out of marketing communications at any time.

PAYMENT INFORMATION

BisiNest does not store complete debit card or financial account information on its servers.

Payments are processed through trusted third-party payment providers such as:

Paystack
Other approved payment processors

These providers have their own privacy and security policies governing payment transactions.

SHARING OF INFORMATION

We do not sell, rent, or trade personal information to third parties.

We may share information with:

Vendors

To fulfil customer orders.

Logistics Partners

To facilitate deliveries.

Payment Providers

To process transactions.

Service Providers

Who assists with hosting, analytics, communications, and platform maintenance.

Government Agencies

Where required by law, regulation, court order, or lawful investigation.

COOKIES AND TRACKING TECHNOLOGIES

BisiNest uses cookies and similar technologies to:

Remember user preferences
Improve website performance
Analyze website traffic
Enhance user experience

Users may disable cookies through browser settings, though some website features may become unavailable.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

Security measures may include:

SSL Encryption
Secure Servers
Firewalls
Access Controls
Regular Security Monitoring
Malware Detection Systems

While we strive to protect information, no internet-based system can guarantee absolute security.

USER RIGHTS

Users may request to:

Access Personal Data

Obtain information about data held by BisiNest.

Correct Information

Update inaccurate or incomplete information.

Delete Information

Request deletion of personal data where legally permissible.

Restrict Processing

Request limitations on how certain information is used.

Withdraw Consent

Withdraw previously granted consent where applicable.

Requests may be submitted through our support channels.

DATA RETENTION

We retain personal information only as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements

Certain transaction records may be retained for tax, accounting, or regulatory purposes.

VENDOR INFORMATION

Vendors may be required to submit additional information for verification purposes, including:

Business Registration Documents
Tax Information
Identification Documents
Banking Information

Such information is used solely for verification, compliance, and marketplace administration.

CHILDREN’S PRIVACY

BisiNest is not intended for children under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from children.

If such information is discovered, it will be removed promptly.

THIRD-PARTY LINKS

Our platform may contain links to third-party websites, services, or advertisements.

BisiNest is not responsible for the privacy practices of external websites.

Users are encouraged to review the privacy policies of those websites before providing personal information.

INTERNATIONAL DATA TRANSFERS

Where necessary, information may be processed or stored using cloud services located outside Nigeria.

BisiNest will take reasonable steps to ensure appropriate safeguards are maintained.

FRAUD PREVENTION AND SECURITY MONITORING

To protect users and the platform, BisiNest may monitor transactions and activities for:

Fraud Detection
Account Abuse
Policy Violations
Security Threats

Accounts suspected of fraudulent activity may be temporarily restricted pending investigation.

CHANGES TO THIS PRIVACY POLICY

BisiNest reserves the right to modify this Privacy Policy at any time.

Changes become effective immediately upon publication on the website.

Users are encouraged to review this policy periodically.

CONTACT INFORMATION

For questions, requests, or concerns regarding this Privacy Policy, please contact:

BisiNest Privacy Team

Website: www.bisinest.com

Email: privacy@bisinest.com

Customer Support: support@bisinest.com

Business Enquiries: business@bisinest.com

CONSENT

By using BisiNest, creating an account, making a purchase, registering as a vendor, or otherwise accessing our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.